ROI in Housing App
UX/UI DESIGN, ROI, JOURNEY MAPPING
OVERVIEW:
Competitive advantage and ROI presentation for Santa Ana College International Student housing app implementation
PAINPOINT:
Santa Ana College faces a problem assisting international students to find housing. Currently a university employee works as a specialist acting as middle person between the housing hosts and the students. The specialist physically meets the hosts every time the students request housing searching assistance. It takes so much time to find a housing for a student due to factors including many calls, visits to possible sites, and web searching for both students and the specialist.
CHALLENGE:
Find out what will solve the problem, Implementation of a housing app will solve the problem. It will reduce much time and effort for both the students and the specialist. In order to prove the ROI, I interviewed a specialist working as a housing facilitator for students and discovered the data and calculated the numbers.
